....SOME OLDER NEWS STORIES....
Drama in the Bay

The helicopter lowers the winchman
During the recent gales in the Bristol Channel there were a couple of  rescues carried out by the RNLI. One of these involved a fishing vessel drifting in gale force winds and high seas near Newport. An RAF helicopter was called in when the Penarth Lifeboat suffered engine failure as well as the loss of one of her radio's in the appalling conditions. The helicopter flew into Cardiff Bay to pick up an anchor from a Cardiff Harbour Authority patrol boat, to assist in stopping the fishing vessel drifting further.
Cygnet was in amongst the action as the helicopter lowered a winchman to receive the spare anchor. Giving the passengers an even more interesting trip than usual.
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All at Cardiff Cats congratulate crew member Davina (Nina) on obtaining her Boat masters Licence. Although the weather was bad and Nina was suffering with a bad cold, the weeks of training aboard Cygnet and Sapphire paid off , and Nina is now one of the very few lady boat masters able to operate in and around Cardiff Bay.


Waterbus crews on three day courses

All crews of the waterbuses recently underwent extra training to familiarise themselves more with both the needs of the visitor to Cardiff Bay and Wales. This involved a day course run in conjunction with the Wales Tourist Board & Welcome Host, all staff are now pleased to have earned their "Welcome Host" badges. Another day was spent visiting Cardiff attractions such as Cardiff Castle and the Millennium Stadium to give a better background knowledge of  what Cardiff has to offer. The last day involved reviewing operational procedures including enhancing the already high safety awareness aspects of the Waterbus operation.
High Winds but Cygnet keeps on sailing
photo photo
Recent storms have meant that there have been some very strong winds around Cardiff Bay, and unusually the Bay has been getting quite rough. However this hasn't deterred visitors to Cardiff from taking a trip on the waterbus! Both Cygnet and Sapphire were designed as 'sea' boats and are quite used to a little rough water. Unlike other operators in the Bay, we are able to sail whatever the weather and cygnet is pictured here with groups of visitors during the school half term, enjoying a trip round the Bay even though it was little 'lumpy!'

Cygnet now offering full commentaries around the Bay
The waterbus Cygnet has now been fitted out with a new loudspeaker system. A total of 11 loudspeakers now enable all passengers to hear clearly the commentary given by the crew of the boat. This system will shortly be upgraded again to enable background music to be played if so desired. On it's first weekend in use, many passengers were commenting on the improvement that the new speakers have made.

South Wales Echo, Cardiff Bay Tours and Cardiff Cats link up!
During the school half term the South Wales Echo in association with Cardiff Bay tours were able to offer a 'Kids Go Free' offer. Some 30 children and 20 adults took advantage of this offer and were treated to a tour of the Bay, led by Carol Townsend and Bryan Osbourne of Cardiff Bay Tours.
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Part of the tour involved a trip across the Bay to visit the Barrage. Pictured here are some of the happy faces arriving at the Barrage.

Heavy Rain causes flooding in Cardiff Bay


Cygnet floats above the boardwalk. Note the watermarks on the steps and posts showing the height of the flood.
Photo by ALEX COLLARD

With recent high tides and heavy rain, Cardiff bay rose by a metre over it's usual level of 4.5 metres. This meant that Mermaid Quay's lower boardwalk became submerged for a while, preventing  passengers from boarding Cygnets morning sailing.
However, coffee was lowered to intrepid crew members from Cadwaladers jetty,
and it wasn't long before the falling tide outside the barrage enabled the Bay levels  to return to normal.

Another first for Cygnet as on August Bank Holiday every sailing bar one is SOLD OUT!!


With a cool breeze blowing and a cloudless sky, Capt Ben Salter knew that it'd be a busy day. But he and his crew were in for a busier day than they could have imagined! Unfortunately Cygnets sister ship Sapphire had had a minor technical problem in the morning and was unable to sail until mid afternoon, this meant that all cruises had to be aboard Cygnet. And it seemed that all visitors to Cardiff Bay wanted to go on a trip to the Barrage! So Cygnet and her crew got stuck in and travelled back and forth to the Barrage all day, even laying on extra sailing's to cope with the amount of traffic! But by mid afternoon Sapphire was able to join in, and both boats were kept busy until the end of the day

'SAPPHIRE' IN SERVICE AT LAST!
The long awaited start in service for Sapphire began on May 26th. Although berthed in Penarth Marina for several months, 'Sapphire' has until now been unable to operate, as she has had to under go several modifications to bring her up to the required standard to operate in Cardiff Bay. However after a lot of work put in by members of the crews, she finally received her license to operate, and is now sailing alongside 'Cygnet'.
'Sapphire' will initially operate trips from Mermaid Quay only, and deputise for 'Cygnet' when she is unavailable due to charter commitments.

Cygnet carries her 25,000th passenger!


Alan & Lydia Jenkins are presented with flowers and a bottle
of champagne from AM Lorraine Barrett watched by Steve Critchley

On Thursday 25th January an important milestone was reached when 'Cygnet' celebrated carrying her 25,000th passenger on a trip from Penarth Marina to Mermaid Quay.
Alan & Lydia Jenkins were visiting Penarth from Swansea, and decided to take a trip across the Bay with 'Cygnet' little knowing what was in store for them.
At Mermaid Quay they were met by a "media frenzy", with TV station HTV turning up as well as the local radio station 'Red Dragon Radio' and the South Wales Echo and Penarth Times, all there to welcome the 25,000th passenger. Also present was Welsh Assembly member for Penarth & South Cardiff, 'Lorraine Barrett'. There was bright sunshine and a bubbly atmosphere, as interviews were given and photographs taken. The lucky passengers received a bottle of champagne and a bouquet of flowers from Owner/Operator of Cardiff Cats, Steve Critchley.
All concerned are now looking forward to carrying the next 25,000 passengers!!

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